CNA – User Resources and Training Materials Check out these training materials. If you need additional support, start by creating a case using this link. All Pitney Bowes supplies should be ordered through COUPA. Downloadable Resources: CNA - PitneyShip Pro Application Access Request Process CNA - PitneyShip Pro User Training Deck Postal Advocate - CNA Support and Frequently Asked Questions Postal Advocate - CNA Job Aid How to Export Your UPS Address Book and Import to PitneyShip Pro Postal Advocate - CNA Job Aid How to Request a Pick Up for a Package in PitneyShip Pro All Pitney Bowes supplies should be ordered through COUPA. Product Ordering Links: USPS® Supplies UPS® Supplies