With 20+ years in the industry, Douglas is an accomplished, results-oriented consultative sales leader. Honing over the years a talent for cultivating customer relationships, and producing mutually profitable business growth. He brings a high degree of SaaS acumen, and is exceptionally adept at building strong value-driven partnerships. Douglas is motivated by a genuine passion for customer satisfaction. His clients will say that he doesn’t just hear them, he intently listens to them, earning their trust, tailoring bold innovative solutions, and delivering the highest levels of responsiveness.
His mantra “I don’t focus on “selling”, but rather on enlightening, problem-solving and serving my customers, to achieve their goals and exceed their expectations.” Ultimately, it’s his perspective that just closing the deal isn’t winning. On the other hand, delighted, empowered customers asking themselves “what on earth would they do without us”, now that is winning.
As the only mail audit and recovery firm in the US and Canada, we manage a portfolio of over 174,000 pieces of mailing and shipping eqipment for the largest US companies.