Melisa Rodriguez: Cheers to 5 Years!

It is an exciting day as Melisa Rodriguez, our Enterprise Carrier Management Customer Service Representative, has officially been a part of Postal Advocate for 5 Years. She has over 20 years of customer service experience. Melisa is an invaluable asset in assisting our clients in various aspects and troubleshooting any arising problems.

We asked Melisa what are the top 3 things that have changed while she has worked at Postal Advocate over the last 5 years? This is what she had to say:

  • The number of clients we have has grown over the years, increasing our customer service department team.
  • With this growth, there have been new opportunities to learn new processes and systems, which has resulted in more productivity and success.
  • The company’s goals, visions, and diversity in services offered have changed over the years as well.

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As the only mail audit and recovery firm in the US and Canada, we manage a portfolio of over 174,000 pieces of mailing and shipping eqipment for the largest US companies.