Continual Audit of All Mail Spends

Many organizations put this on autopilot, but we have found by reviewing each invoice and managing the vendor web dashboards, there are overcharges and service failures that can lead to credits and future savings.  We are looking for the following:

Items being billed at higher rates than defined in their contracts.
Service failures where the vendor has contractual obligations to provide refunds.
Mailings that are beyond standard thresholds in one of the main categories that require further investigation.

As the only mail audit and recovery firm in the US and Canada, we manage a portfolio of over 174,000 pieces of mailing and shipping eqipment for the largest US companies.