At the start of an engagement most clients will not know all of the vendors they are using because it is handled by different locations, departments and divisions throughout most organizations.  We have built a process to gain visibility through accounts payable searches and by working with key departments.

Once the vendors are defined, the level of visibility is difficult to manage because each provider’s invoice has different degrees of detail.  We have seen bills for large sums with a single line charge, while others break out every service area into multiple sub-groups that may be difficult to understand.  You will also find incredible variations in the rates charged from one job or service provider to another. 

The key to reducing costs is our standard process to build this visibility, to better understand your mailings and fees.  We developed a system to categorize every charge into one of the mailing categories listed below.  With this, we can now compare cost of services, providers, and the impact of changes.